Simple, Transparent Pricing

We don't believe in complicated invoices, hidden fees or long term lock in contracts. For a fixed monthly fee we provide unlimited remote support and proactive advice specific for accounting firms.


per user per month (ex GST)

Unlimited immediate remote support.

Financially backed SLA Driven Helpdesk providing guaranteed fast response times.

Cybersecurity risk management including optional anti-virus, intrusion detection and backups.

Proactive monitoring of systems and management of  app updates.

Dedicated account manager providing regular accounting specific technology advice.

Connectivity management and prioritization to help cloud accounting applications run faster.

*Minimum 5 billable users.

Optional Costs

Additional services available (ex GST)
Server management $145 per month per server.
Antivirus Licensing $5 per device per month.
Onsite or after hours support - $145 per hour.
Online backup - Pricing on request.

Discover Your Firm's Savings

Request a comparison call to review your current apps, systems and workflow.

IT Support For Accounting Firms Pricing

SLA - Financial Penalties

We are bound by a strict, priority based Service Level Agreement (SLA). Financial penalties of 10% of that month's contract in the event an SLA is breached* on a per incident basis.

Contract Terms

We believe in win-win value based relationships and we do not lock our clients in on contract terms. After an initial 6 month period for new clients a standard 30 day mutual cancellation clause applies. All passwords, diagrams and site specific information is made available at all times to our clients.

Onboarding Costs

Onboarding depends on migration requirements and current situation but for budget sake = $250-$500 per user.

More information

Answers to some frequently asked questions.

Request your IT Systems Comparison

We'll look at your current apps, systems and workflow and at no cost to you, send you a customised Best Practice Blue Print with a cost comparison to market. Obligation free.