Simple, Transparent Pricing
We don't believe in complicated invoices, hidden fees or long term lock in contracts. For a fixed monthly fee we provide unlimited remote support and proactive advice specific for accounting firms.
per user per month (ex GST)
Unlimited immediate remote support.
Financially backed SLA Driven Helpdesk providing guaranteed fast response times.
Cybersecurity risk management including optional anti-virus, intrusion detection and backups.
Proactive monitoring of systems and management of app updates.
Dedicated account manager providing regular accounting specific technology advice.
Connectivity management and prioritization to help cloud accounting applications run faster.
*Minimum 3 billable users.
Optional CostsAdditional services available (ex GST)
Antivirus Licensing $5 per device per month.
Onsite or after hours support – $145 per hour.
Online backup – Pricing on request.
IT Support For Accounting Firms Pricing
SLA - Financial Penalties
We believe in win-win value based relationships and we do not lock our clients in on contract terms. After an initial 6 month period for new clients a standard 30 day mutual cancellation clause applies. All passwords, diagrams and site specific information is made available at all times to our clients.
Answers to some frequently asked questions.