Developing your cloud strategy – part 2

In our previous article, we began to explore our concept of cloud strategy.  We covered off on the first step, which involves making a leap from dabbling in cloud platforms, to having a business with a cloud strategy at its core.  The next two steps are designed to build out the strategy in such a way that business value is delivered via document … Read More

Developing your cloud strategy – part 1

Spoiler alert; we’re about to deliver a 3 part series and it is going to use the word “cloud” many times.  But if you’re keen on the advantages that cloud can offer you, read on.  We’re going to outline a framework for creating your cloud strategy. If you can answer yes to one or more of the following questions, this article … Read More

3 ways technology is changing organisational structure

It’s amazing to consider how the workplace has changed.  Technology has enabled us to completely restructure how we communicate, work together, manage and measure productivity.  Rather than reaching any kind of plateau, technology is set to further evolve our work environments and how we interact with our peers and managers. Evolving the Org Chart. “Darwin said that it’s not the … Read More

Check on your service requests via the Customer Portal

If you’ve never used it, we wanted to draw your attention to the Freshmethod Customer Portal. What is it? The Customer Portal is a web interface that enables you to have more visibility into the status of your service requests. When you log into the Portal, you can: Create new tickets: When you have an issue or require support, you … Read More

End of XP Support Action Plan

As we’ve mentioned previously, XP support ends April 8, 2014.  At the risk of sounding like we’re repeating ourselves, it’s crucial that we communicate the importance of paying attention to this milestone – or should we say more accurately, tombstone. It is reported that of all the operational computers in the world, between a quarter and a third are still … Read More

Four key influencers for solving business problems

It is probably a little simplistic to try and narrow down business problems into just a handful of categories.  Having said that, when broken down into their raw components, the roadblocks for growth or realisation of your company’s vision can probably be related back to one of four distinct influencers. People Data Process Insight People Number one on many companies’ … Read More

Co-authoring for greater collaboration

Remember the old “This file is locked for editing by another user” error message you’d get when trying to open a document across a file share?  Thank goodness those days are over.  If you’re still getting that error message, it doesn’t have to be this way! The wonderful world of co-authoring. If you’ve ever imagined being able to work on a … Read More

Power BI; powerful departmental insight

It is easy to think that Big Data is all about having access to a huge sum of information, as the name implies.  While it certainly is that, the key for business is that Big Data is about harnessing the right data sources.  By aggregating data and analysing averages in a meaningful way, it is possible to gain insights that are … Read More

Office 365 news for Australian SMBs

The IT industry is set for a shake-up. In just a couple of months, Microsoft plans to put Office 365 in the hands of the entire channel. For some time now, Microsoft have been increasingly enthusiastic about moving clients to their public cloud offering; Office 365.  In Australia, the only way to access Office 365 to date has been via … Read More

Information Strategy; taking stock of your information assets

An information strategy is not usually the first thing that founders and managers put in their business plans.  But it is essential at some point to take stock of the information that is moving throughout your organisation and to formulate a strategy that values it as the critical asset that it is. Information is an asset Every organisation has a … Read More