Tips for better Process Documents

Our last article on Process Documentation was fairly high level and looked at some of the big picture thinking that is required to ensure the goal of creating a process driven culture is a successful one. Now let’s zoom right in and look at a few techniques that can give your process or procedure documents a bit of zing and … Read More

Process Documentation: the top 3 lessons we’ve learnt

When embarking on the mission of documenting a company’s processes, it’s not uncommon to end up in a dark place full of frustration and confusion. We thought we’d share some of the lessons we’ve learnt through our experience in helping businesses create optimised, process driven versions of their former selves. Process documentation. It’s often daunting to know where to start. … Read More

Office 2013 Tips: Quick Access Toolbar

Last week we brought you a tutorial on one of the coolest new features in Office 2013. This week, we’ve put together a tutorial on another Office feature; the Quick Access Toolbar. This is not a new feature, but it’s one of the handiest features to master as it can really change the way you work in your Office applications. … Read More

Heartbleed bug – what you need to know.

Heartbleed bug – what you need to know. There is a fair amount of press at the moment around what the media have dubbed a “catastrophic” bug called Heartbleed.  Without getting too technical, the Heartbleed bug exploits a vulnerability in SSL certificates and has the potential to allow websites and servers to leak user details like passwords and credit card details. … Read More

Office 2013 Present Online feature (video tutorial).

There is a growing trend of businesses investing in globally diverse teams, mobilised workforces and flexible work arrangements that allow staff to work from home.  This is creating a demand for software vendors to build sharing capabilities into our favourite productivity tools. If you’re new to Office 2013 or haven’t yet upgraded, you may not be aware of the “Present … Read More

Developing your cloud strategy – part 3

We’ve explored what we see as the first two critical steps in a strategic cloud journey; engage and enable.  At the core of this approach is the reason why we do what we do.  We believe that our clients should have the best of available cloud technologies and that their Infrastructure as a Service should deliver them far greater business … Read More

Technology is changing (video)

When it comes to technology, everything is changing.  What was once certain, is now a question. “What is the right fit for us?”

Developing your cloud strategy – part 2

In our previous article, we began to explore our concept of cloud strategy.  We covered off on the first step, which involves making a leap from dabbling in cloud platforms, to having a business with a cloud strategy at its core.  The next two steps are designed to build out the strategy in such a way that business value is delivered via document … Read More