How much does IT support cost for accounting firms?

How much should your firm pay for IT support in 2020?  Plus tips for spotting inflated IT support bills A funny thing happened on the way to the cloud – IT got a hell of a lot better and much cheaper. Servers and software crashed less often, desktops too, and not just because the software was now running in a … Read More

How To Maximise Productivity In Accounting Firms

Why too much “Noise” from staff is the sign of an unproductive firm  by Jamie Beresford You know the kind of interruptions guaranteed to annoy every partner. Those minor IT hassles that will either take two minutes or two hours to fix.   “I can’t send email.”  “The printer is not working.”   “The internet is so slow I can’t open my … Read More

7 Email Security Best Practices For Accounting Firms

In most accounting firms, email remains the primary communication channel. It’s easy to think that just because you use email passwords or even a password management tool, you’re safe from cyber threats.  This is not the case. In fact, email is the most common method of attack for cyber-criminals targeting accounting firms.  In this article, we’ll review the top 9 … Read More

11 Essential Tips For Controlling Data In Remote Accounting Teams

In a central office, accounting firms can exert strong control over how their team members manage sensitive client data. But when teams transition to a hybrid or work-from-home environment, much of that control gets lost and additional risks can arise. Luckily, there are some simple policies, settings and tools that firms can deploy to significantly reduce their risks. In this … Read More

How we use Yammer; Social at Work.

What is Yammer? Yammer is an Enterprise Social Network that was founded in 2008. Its main aim is to “bring together people, conversations, content, and business data in a single location”. Yammer was acquired by Microsoft Corporation in 2012 and is now part of the Microsoft Office Division.

A shift in the tide; how business views on cloud are changing.

After what many saw as a false start in Australia for Microsoft Office 365 (it’s no secret the business community did not look upon the exclusivity held by Telstra in an entirely positive light) we are now starting to see a shift in the tide. This shift is not just about the client-vendor relationship opening up to the reseller community … Read More

New Microsoft Office 365 Plans for Business

As of 1 October 2014, Microsoft revised their Office 365 for business plans. Enterprise plans remain the same, but here’s the new line up for small to mid-size businesses. Office 365 Business Essentials This plan does not include Office applications to install on your PC, notebook, tablet or smartphone, but you can access Office Online for Word, Excel, PowerPoint etc. … Read More

Microsoft – Consumer vs Business

When it comes to Microsoft Office 365 and OneDrive, there’s a lot of confusion out there. This has not been helped by the duality of these two brand terms. For better or worse, Microsoft use the same brand names to label both consumer grade and business grade services. Let’s take a closer look at these brand terms and what they mean … Read More