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Making IT Easy for Accountants

Fast service and fast systems, without the cost and complexity of legacy IT thinking.


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Making IT Easy for Accountants

Fast service and fast systems, without the cost and complexity of legacy IT thinking.

Why So Many Accountants Use Freshmethod


We help busy accounting firms realise the benefits of cloud accounting with firm-specific cloud strategies and lightning fast service that over 650 Australian accounting firms swear by.



Fast and Reliable Service

Six ways we serve you better.

Fastest Response Times

We have the fastest response rate in the industry with 38% of our tickets fixed on the first call.

We Only Work With Accountants

We know the seasons, the deadlines. We know your workflow and processes. This is how we know exactly how to play our part so that you can play yours for your client.

Strategy and Support

We assign an Account Manager who manages your IT, addressing your needs today as well as future long term goals.

Accounting IT Efficiency

Working with 652+ Australian accounting firms, we have more insight than any other IT company into how accounting firms can drive efficiency.

We Measure Ourselves

If you can’t measure it, you can’t improve it. We track customer satisfaction through a net promoter score of 93.

Bulletproof Security

We know your relationship with your clients is everything. We help you maintain control over your data for due diligence and most importantly, your reputation.

Why So Many Accountants Use Freshmethod


We help busy accounting firms realise the benefits of cloud accounting with firm-specific cloud strategies and lightning fast service that over 650 Australian accounting firms swear by.

Fastest Response Times

We have the fastest response rate in the industry with 38% of our tickets are fixed on the first call.

We Only Work With Accountants

We know the seasons, the deadlines. We know your workflow and processes. This is how we know exactly how to play our part so that you can play yours for your client.

Strategy and Support

We assign an Account Manager who manages your IT, addressing your needs today as well as future long term goals.

Accounting IT Efficiency

Working with 652+ Australian accounting firms, we have more insight than any other IT company into how accounting firms can drive efficiency.

We Measure Ourselves

If you can’t measure it, you can’t improve it. We track customer satisfaction through a net promoter score – currently sitting at 93.

Bulletproof Security

We know your relationship with your clients is everything. We help you maintain control over your data for due diligence and most importantly, your reputation.

Access to faster IT support with a team of readily available IT professionals.

working with over
0
+ accounting firms
Service
0
net promoter score
fix on first call
0
% rate
Australian
0
accountants

Here is The Proof

The numbers that prove why so many accountants have chosen us to serve them.

Customer Feedback

We have an Net Promoter Score of 93 – which means out of every 10 accountants that review us, 9.3 say they would recommend us.

Time To Resolution

When system down issues happen, past performance shows we provide a resolution in 1.32 hours (on average).

Scaled Team For High Availability

50+ of our team dedicated to Australian accountants.

Fix On First Call

38% of issues are resolved on the first call.

Team Members We Serve

9031+ accounting team members supported.

Here is The Proof

The numbers that prove why so many accountants have chosen us to serve them.

Customer Feedback

We have an Net Promoter Score of 93 – out of every 10 accountants that review us, 9.3 say they would recommend us.

Time To Resolution

When systems down issues happen, we provide a resolution in 1.32 hours on average.

Scaled Team For High Availability

50+ of our team working for Australian accountants

Fix On First Call

Of incoming issues 38% are resolved on the first call.

Team Members We Serve

9031+ accounting team memberssupported

Hear What Our Clients Are Saying

Great service every time I've spoken to you guys.
Levi, Odyssey Tax Advisors
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Fast and reliable customer service. Thank you.
Kristine, Omnis Group
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They certainly went above and beyond to create a work-around for the problem I was experiencing. I really appreciate the fast turn-around too. Overall very nice people to work with.
Gabrielle, Overells
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The response was very fast. Everything was completed in 30 mins and the follow up service was great.

Amanda, Catalyst Accounting
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Thank you for being quick, responsive and resolving the issue. Thank you.
Sandra, BMG Wealth

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I love the peace of mind we get knowing that Freshmethod is looking after our IT.
Karen, Delante Accountants
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Hear What Our Clients Are Saying

Great service every time I've spoken to you guys.
Levi, Odyssey Tax Advisors
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Fast and reliable customer service. Thank you.
Kristine, Omnis Group
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They were efficient, timely and friendly. Thanks for your help.
Rebecca, Gill Mckerrow
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I love the peace of mind we get knowing that Freshmethod is looking after our IT.
Karen, Delante Accountants
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They certainly went above and beyond to create a work-around for the problem I was experiencing. I really appreciate the fast turn-around too. Overall a very nice person to deal with.
Gabrielle, Overells
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The response was very fast. Everything was completed in 30 mins and the follow up service was great.

Amanda, Catalyst Accounting
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Real and relevant insights

Hear real life examples of how we’ve helped firms just like yours

WHICH MODEL BEST DESCRIBES YOUR FIRM?

100% Cloud

We’re fully in the cloud with all our apps accessed via a web browser.

Hybrid

We use a hybrid of cloud and server based apps.

Large Firm

We have a large team of 20+ employees

Let's get started!

We begin by providing a best practice blue print together with a cost comparison you can take to market.