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The IT Company For Accounting Firms

At Freshmethod, we work exclusively with accounting firms to provide industry-specific technology advice, smart solutions and exceptional support, while reducing IT costs by up to 75%.


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Working with
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+ accounting firms
net promoter
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score
Supporting
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+ accountants

Accountants, we hear you!

What busy accounting firms want, but are being let down.
  • Faster Dependable Support to get through the day without IT issues, but if something does come up, a clear support process on how and when requests will be resolved.

  • A Plan For The Future to ensure you are leveraging new and evolving accounting technology to drive efficiency. To spend more time working on the business, instead of reactively caught up solving IT problems.

  • Experienced Cloud Accounting Advice who can advise on which systems to use and how to utilise them securely with maximum effectiveness.

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Why So Many Accountants Turn To Freshmethod

Six ways we serve you better.

Fastest Response Times

We have the fastest response rate in the industry with 38% of our tickets fixed on the first call.

We Only Work With Accountants

We know the seasons, the deadlines. We know your workflow and processes. This is how we know exactly how to play our part so that you can play yours for your client.

Strategy and Support

We assign an Account Manager who manages your IT, addressing your needs today as well as future long term goals.

Accounting IT Efficiency

Working with 652+ Australian accounting firms, we have more insight than any other IT company into how accounting firms can drive efficiency.

We Measure Ourselves

If you can’t measure it, you can’t improve it. We track customer satisfaction through a net promoter score of 93.

Bulletproof Security

We know your relationship with your clients is everything. We help you maintain control over your data for due diligence and most importantly, your reputation.

Expertise with 100+ accounting apps

Expertise with 100+ accounting apps!

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Access to faster IT support with a team of readily available IT professionals.

Here is The Proof

The numbers that prove why so many accountants have chosen us to serve them.

Customer Feedback

We have an Net Promoter Score of 93 – which means out of every 10 accountants that review us, 9.3 say they would recommend us.

Time To Resolution

When system down issues happen, past performance shows we provide a resolution in 1.32 hours (on average).

Scaled Team For High Availability

43+ of our team dedicated to Australian accountants.

Fix On First Call

38% of issues are resolved on the first call.

Team Members We Serve

9031+ accounting team members supported.

Here is The Proof

The numbers that prove why so many accountants have chosen us to serve them.

Customer Feedback

We have an Net Promoter Score of 93 – out of every 10 accountants that review us, 9.3 say they would recommend us.

Time To Resolution

When systems down issues happen, we provide a resolution in 1.32 hours (on average).

Scaled Team For High Availability

40+ of our team working for Australian accountants

Fix On First Call

38% of our issues are resolved on the first call.

Team Members We Serve

9031+ accounting team members supported

What Other Accounting Leaders Are Saying

Great service every time I've spoken to you guys.
Levi Morris, Odyssey Tax Advisors
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Fast and reliable customer service. Thank you.
Kristine Ann Corpuz, Omnis Group
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They certainly went above and beyond to create a work-around for the problem I was experiencing. I really appreciate the fast turn-around too. Overall very nice people to work with.
Gabrielle Burton, Overells
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The response was very fast, everything was completed in 30 mins and the follow up service was great.

Amanda Blinco, Catalyst Accounting
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Thank you for being quick, responsive and resolving the issue.
Sandra Avedissian, BMG Wealth

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I love the peace of mind we get knowing that Freshmethod is looking after our IT.
Karen Aston, Delante Accountants
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Hear What Our Clients Are Saying

Great service every time I've spoken to you guys.
Levi, Odyssey Tax Advisors
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Fast and reliable customer service. Thank you.
Kristine, Omnis Group
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They're efficient, timely and friendly. Thanks for your help.
Rebecca, Gill Mckerrow
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I love the peace of mind we get knowing that Freshmethod is looking after our IT.
Karen, Delante Accountants
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They certainly went above and beyond to create a work-around for the problem I was experiencing. I really appreciate the fast turn-around too. Overall they are very nice people to deal with.
Gabrielle, Overells
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The response was very fast. Everything was completed in 30 mins and the follow up service was great.

Amanda, Catalyst Accounting
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Real and relevant insights

Hear real life examples of how we've helped firms just like yours.

WHICH MODEL BEST DESCRIBES YOUR FIRM?

100% Cloud

We’re fully in the cloud with all our apps accessed via a web browser.

Hybrid

We use a hybrid of cloud and server based apps.

Large Firm

We have a large team of 20+ employees

30 minutes of your time

Our goal is to enhance the power of technology to drive efficiency in your firm

One.

30 MIN CONSULTATION

We start with a 30-minute online meeting where we perform a non-technical assessment of your current apps, systems and workflow.

Two.

RECEIVE YOUR FREE REPORT

At no cost to you we'll send you a customised best practice blue print with a cost comparison to market.

Three.

NO OBLIGATION

You'll walk away with a clear understanding of the recommended changes which you can implement with or without us.

How To Explore Further

Get in touch with any sales questions, or click the button to book a time to arrange a free review of your firm's IT and Technology strategy.